Cookie Policy

This Cookie Policy explains how Zera Inc. (“Zera”, “we”, “us”) uses cookies and similar tracking technologies when you visit our website at zeramobileapp.com or use our mobile application. This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to site owners. Similar technologies include web beacons, pixel tags, local storage, and session storage.

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the Service to function. They enable core features such as authentication, session management, and security. You cannot opt out of these cookies as they are required for the Service to operate.

• Authentication tokens to keep you logged in.
• Security cookies to prevent cross-site request forgery (CSRF).
• Session state cookies for form data and navigation.

Performance & Analytics Cookies

These cookies help us understand how users interact with our Service so we can improve the experience. The data collected is aggregated and anonymous.

• Page view and navigation tracking.
• Feature usage statistics.
• Error and crash reporting.
• Performance monitoring (load times, Core Web Vitals).

Functional Cookies

These cookies remember your preferences and personalize your experience.

• Language and region preferences.
• Notification and display preferences.
• Recently viewed listings.

Third-Party & Social Login Cookies

When you use social login (Facebook, Google, or Apple), those providers may set cookies on your device in accordance with their own cookie policies.

• Facebook: Subject to Meta's Cookie Policy.
• Google: Subject to Google's Cookie Policy.
• Apple: Subject to Apple's Privacy Policy.

Payment Processing Cookies

Stripe, our payment processor, may set cookies to prevent fraud and ensure secure payment processing. These are governed by Stripe's Privacy Policy.

3. Mobile App Tracking

Our mobile app uses similar technologies (device identifiers, local storage) rather than traditional cookies. These serve the same functional, analytical, and security purposes described above. You can control certain permissions (such as location access) through your device settings.

4. Your Cookie Choices

You can control cookies through the following methods:

• Browser settings: Most browsers allow you to block or delete cookies through their settings menus.
• Opt-out tools: You may opt out of analytics tracking where applicable.
• Device settings: Adjust location, tracking, and notification permissions in your device settings.
• Social login providers: Manage cookies through your Facebook, Google, or Apple account settings.

Please note that disabling certain cookies may affect the functionality of our Service.

5. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them. Analytics cookies typically expire after 12–24 months. Authentication cookies expire when you log out or after a period of inactivity.

6. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes by updating the “Last updated” date at the top of this page.

7. Contact Us

If you have questions about our use of cookies, please contact us at: info@zeramobileapp.com